Refund, Return & Cancellation Policies
We offer a 14 day return on all parts, excluding electronics, purchased directly off our website with the following exclusions:
- All parts are subject to price changes and availability.
- Any components that have been installed and used will not be accepted for returns.
- Item must be returned in its original package with all package contents.
- Orders that are cancelled for any reason will be subject to a $20 processing fee. Certain exceptions to this are accepted at the discretion of iRace Auto Sports.
Cancelling Financed orders
- All financed orders are FINAL SALE. No cancellations will be accepted for any reason at this time. Please contact us for stock checks and lead time ahead of ordering.
Cancelling Special Order items
- Special order items are FINAL SALE which mean they CANNOT be canceled, CANNOT be refunded and CANNOT be returned.
Cancelling Orders when parts are in transit to iRace from the manufacturer(s)
- Orders that are in transit from a manufacturer will incur a minimum return shipping fee of $75 if a cancellation or exchange is requested.
- Wheels cost $75 per pair to return ship to the manufacturer.
- Any returns to iRace must be submitted via Return Request within 14 days of receiving an order.
- Items must be brand new and have not been installed or used and original box/packaging must be returned.
- A 25% re-stocking fee on the item subtotal will be applied to refunds. This fee can be waived if buyers accepts store credit (minus $20 shipping fee on original shipment paid by iRace).
- Buyer is responsible for return shipping back to iRace.
Electronics and Custom Built Product Returns
- Electronics and custom built orders (wheels, coilovers etc.) are final sale. No exceptions.
Shipping Related Refunds
Claims for missing, incorrect items, or items damaged in transit must be submitted to us within 48 hours of receipt of merchandise. Please be sure to check all items once you receive them so that is there is an issue so that you are able to notify us as soon as possible.
Any refused or undeliverable shipments that arrive back at our facility will incur all related shipping costs including return freight charges and any return-to-sender fees assessed by the shipping carrier, that will be deducted from your product refund.